Expert Services

When you need more than answers — hands-on expertise.

SupplyChain Assist gives your team instant troubleshooting. For the work that needs a specialist in the detail — implementations, integrations, and requirements — we offer independent, remote-first engagements grounded in deep, hands-on delivery experience.

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WMS Implementation & Optimisation

Manhattan Active WMS and SCALE expertise across the full lifecycle — configuration reviews, inbound/outbound process design, wave planning and putaway optimisation, upgrade impact assessments, and go-live support. Practical improvements to the warehouse you're already running, or a steady hand on the one you're building.

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Integration & Middleware

Boomi iPaaS design and remediation, EDI and 3PL integration flows, and cross-system diagnostics between WMS, ERP and transport platforms. We untangle the interfaces where most operational issues actually live — mapping, error handling, monitoring, and the documentation to keep it maintainable.

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Business Analysis & Requirements

BRD-quality requirements for supply chain and finance systems — process mapping, stakeholder impact assessments, functional specifications and solution design documents that engineering teams can actually build from. Clear, concise documentation grounded in how enterprise systems really behave.

How engagements work

Remote-first. Fixed-scope. No surprises.

Engagements are structured to deliver a defined outcome — not to maximise billable hours.

1

Scope call

A free 30-minute call to understand the problem, the systems involved, and what a good outcome looks like.

2

Fixed proposal

You receive a written scope with deliverables, timeline and a fixed or capped price — before any commitment.

3

Delivery

Remote-first delivery with regular checkpoints, working documentation throughout, and a clean handover at the end.

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Australian entityEngage SUPPLYCHAIN ASSIST AI PTY LTD directly — B2B contracting, international clients welcome
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Enterprise delivery expertiseHands-on WMS, ERP and integration experience across major platforms
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Remote-firstAU, US and global engagements — async-friendly delivery
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Product-backedService clients get SupplyChain Assist access during engagements

Tell us what you're wrestling with.

Book a free scope call — if it's something the product can solve on its own, we'll tell you that instead.

Get in touch →